A very annoying problem and a feature request
The problem
Many people have living rooms which are lower than the ground floor, but this is no problem as the TP-Link Tapo RV30 Max Plus has cliff sensors (drop protection). The problem arises when the LiDAR (Light detection and ranging) sensor sees that there is in fact space in front of it but it can't get there because of the drop, and it simply reverses and continues. But when you go to the app you see the room right there even though the robot can't go there!
The solution
There are two possible solutions for this, which both should be implemented into the app.
First one:
The first solution would be to update the app, making it possible to completely remove parts of the room (or the whole room) that we don't want to appear in the app.
Second one:
The second solution would be a little more complex and harder to implement, but it would be even more convenient for the user as they wouldn't have to remove parts of the rooms that the robot can't get to manually. And the solution would be:
When the robot vacumm detects that there is a drop in front of it (or a place it can't get to) that was scanned by the LiDAR (Light detection and ranging) it will automatically delete that room (the place it can't get to).
Sounds complex but it's actually simple!
Summary
Adding this to the app would make mapping much more efficient and better. Plus it would look better! So please, include this tool in the app and add this mapping software to the robot vacumm!