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D225 doorbell does not record video to H200 hub storage

TO-TP

a week ago

Posts: 5

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2024-11-17

D225 doorbell does not record video to H200 hub storage

a week ago

Tags: #Recording #Firmware #MicroSD card

Model: Tapo D225

Hardware Version: V1

Firmware Version: 1.1.16

The 1.1.16 firmware update is supposed to add ability for the D225 to connect to the H200 hub and store video footage there. But after moving the sdcard from the doorbell to the hub and select hub as local storage, the Playback & Download section no longer show any local recording and always say "Insert a microSD card for recording"..

4 Reply

daffy1

LV1

a week ago

Posts: 1

Helpful: 0

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Registered: 2024-06-29

Re:D225 doorbell does not record video to H200 hub storage

a week ago

@TO-TP

why can't recording to SD card

Wayne-TP

a week ago

Posts: 4647

Helpful: 826

Solutions: 1415

Stories: 12

Registered: 2020-06-23

Re:D225 doorbell does not record video to H200 hub storage

a week ago

@TO-TP

What's the firmware version on your H200 hub? Try to format the SD card, see if that helps.

What's the model of the microSD card you use?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

TO-TP

LV1

Tuesday

Posts: 5

Helpful: 6

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Stories: 0

Registered: 2024-11-17

Re:D225 doorbell does not record video to H200 hub storage

Tuesday

@Wayne-TP

The firmware for the h200 hub is 1.3.6. The SD card is a Samsung pro endurance 256gb that I had been using on the doorbell itself without problem. When I installed the hub, I moved the SD card to the the hub and it automatically formatted it. But when I set the doorbell to store recording to the hub, nothing is recorded and it keeps saying to insert SD card to record, as shown in the screenshot from the first post.

When I moved the SD card back to the doorbell and reformat it, recording works again. So the problem has to do with the hub storage option not working correctly.

Wayne-TP

Wednesday

Posts: 4647

Helpful: 826

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Registered: 2020-06-23

Re:D225 doorbell does not record video to H200 hub storage

Wednesday

@TO-TP

Please send me the Mac address of the H200 hub through private message.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

D225 doorbell does not record video to H200 hub storage

D225 doorbell does not record video to H200 hub storage

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