Very few recording at night

Very few recording at night

Very few recording at night
Very few recording at night
Tuesday
Model: Tapo C425 KIT  
Hardware Version: V1
Firmware Version: 1.2.23

I am using Tapo Care, and I have noticed an issue with the recording functionality.

  • I have not set different settings based on time; the settings remain the same throughout the day.
  • During the daytime, recordings work as expected.
  • However, once it gets dark, the camera often fails to record even when people are passing by. This happens very frequently.
  • I am using infrared night mode, but even when the camera does record, the footage is sometimes completely dark, making it impossible to see anything.

Could you please advise on how to resolve this issue?

 

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Re:Very few recording at night
Wednesday

  @AlwaysAlert 

 

Can you receive detection notifications when there are no recordings? Does the camera image switch to the infrared mode when you open the liveview page at night?

 

Try to move in front of the camera at night while watching camera live stream in the Tapo app, check whether the camera records the night mode videos in this case. 

 

 

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