Not recording at night - missed recording
C425 1.20
The camera stopped recording at night and there's nothing changed in settings.
It's been missing people approaching the front door where it's installed.
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Do you have Tapo Care subscription for cloud videos, or do you use a microSD card for local recording? Please refer to the suggestions in the following article for troubleshooting depending on the type of video you are using.
Troubleshooting for cloud video recordings of Tapo Camera
What should I do if I experience issues when watching playback videos from an SD card?
Please check if the camera records video when you stand in front of it at night or in low light, while the camera live stream page is open in the Tapo app.
Can you receive detection notifications? What detection types are enabled?
- Copy Link
- Report Inappropriate Content
Do you have Tapo Care subscription for cloud videos, or do you use a microSD card for local recording? Please refer to the suggestions in the following article for troubleshooting depending on the type of video you are using.
Troubleshooting for cloud video recordings of Tapo Camera
What should I do if I experience issues when watching playback videos from an SD card?
Please check if the camera records video when you stand in front of it at night or in low light, while the camera live stream page is open in the Tapo app.
Can you receive detection notifications? What detection types are enabled?
- Copy Link
- Report Inappropriate Content
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