robot goes completely crazy in case of power loss

robot goes completely crazy in case of power loss

robot goes completely crazy in case of power loss
robot goes completely crazy in case of power loss
Yesterday
Model: Tapo RV20 Max  
Hardware Version: V1
Firmware Version: 1.1.0 build 250109 rel. 141011

Hello,

 

I notice a very annoying behavior of my RV20 Max robot.

if a power loss happens in the house while the robot is quietly on his dock, the robot goes completely crazy. It leaves the dock base (why?) and then starts searching back the dock, which is not findable because of the power loss, and then it starts moving around all the house in search of the dock.

The same happens in case I remove the robot from the dock by hand, eg for some maintenance, it immediately tries to get back to the base.

This is quite annoying from my point of view and I consider it like a SW bug that must be fixed quickly or, at least, the user should have the chance to choose to enable or not this behavior.

 

Cheers,

Paolo.

  0      
  0      
#1
Options
1 Reply
Re:robot goes completely crazy in case of power loss
2 hours ago

  @PaoloSZ 

 

Are you able to reproduce the problem? For example, unplug the dock's power supply.

 

The same happens in case I remove the robot from the dock by hand, eg for some maintenance, it immediately tries to get back to the base.

>> About this situation, is it possible that you press any button accidentally?

 

Please record some videos if you can reproduce both problems. And send me the Mac address of your device to me through private message. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options