C410 goes Offline

C410 goes Offline

56 Reply
Re:C410 goes Offline
Yesterday - last edited Yesterday

  @Solla-topee 

Hi,
I've had the C410 for exactly a week, and when I turned it on for the first time, I updated it to the latest available version.
The camera worked non-stop for a week without any problems, but today it has been offline since this morning.
There are no problems with the network.
I see in the web application that the C410 has successfully connected to the network.
In the TAPO application, the camera has the Offline status all the time.
Hardware version: 1.0
Software version: 1.0.23 build 241119
Any ideas?

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#52
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Re:C410 goes Offline
Yesterday

  @Legolidas 

 

Build 250106 works fine for me at the moment.

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#53
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Re:C410 goes Offline
Yesterday

  @bartkisz 

 

How to gain access and upload when the camera is offline?

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#54
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Re:C410 goes Offline
18 hours ago

 

 

Any updates?

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#55
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Re:C410 goes Offline
16 hours ago

  @Legolidas 

Hi,
You can try to reboot the camera or factory reset it and reconfigure it to make it work. Then send me(@Solla-topee) "Forum ID 732910+ camera's MAC address" if you want to try the new firmware.
Best Regards

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#56
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Re:C410 goes Offline
16 hours ago

  @Legolidas 

 

You need to reboot the camera manually with pressing the on/off button on it for min 3s.

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#57
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