Tapo c225 keeps going offline

Tapo c225 keeps going offline

Tapo c225 keeps going offline
Tapo c225 keeps going offline
2 weeks ago - last edited 2 weeks ago
Model: Tapo C225  
Hardware Version: V2
Firmware Version: 1.0.11 build 240826

Camera is going offline after about 15-20 minutes of working correctly and will come back online after few minutes (time vary, can be 10 or 20 minutes).

Camera is located about 2m from wifi router (working seamlessly all the time), and has full signal strength (when working).

I arleady tried to set DNS server to 8.8.8.8 and also tried to work with router DHCP reserved IP./ Static IP adress in camera settings. nothing helps... 

my router: https://mobilevikings.be/en/setup/modem-internet-box/p3_d25098 

 

 

 

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#1
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1 Accepted Solution
Re:Tapo c225 keeps going offline-Solution
2 weeks ago - last edited 2 weeks ago

i think i found solution..

in my router settings there is there is switch called 'single SSID' (when enabled, router will broadcasts one single Wi-Fi network name (SSID) for both the 2.4 GHz and 5 GHz frequency bands, instead of having separate SSIDs for each band).

i disabled this switch and camera seems to be stable now

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#2
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Re:Tapo c225 keeps going offline-Solution
2 weeks ago - last edited 2 weeks ago

i think i found solution..

in my router settings there is there is switch called 'single SSID' (when enabled, router will broadcasts one single Wi-Fi network name (SSID) for both the 2.4 GHz and 5 GHz frequency bands, instead of having separate SSIDs for each band).

i disabled this switch and camera seems to be stable now

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#2
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Re:Tapo c225 keeps going offline
2 weeks ago

  @krky Thank you for sharing your experience. yes

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