Smart Home Community >
Tapo Smart Camera >
Tapo c520ws not returning to it's default position after motion tracking
Tapo c520ws not returning to it's default position after motion tracking
Tapo c520ws not returning to it's default position after motion tracking
Posts: 7
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-04
2 weeks ago - last edited 2 weeks ago
Posts: 7
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-04
Tapo c520ws not returning to it's default position after motion tracking
2 weeks ago - last edited 2 weeks ago
Tags:
#Motion Detection
Unfortunately both of my Tapo c520ws camera's do not return to its original position after motion tracking.
What I did to try to solve it:
- disabled motion tracking, reboot the camera, set the camera to the desired position, enabled motion tracking
- pan/tilt correction
- set detection zones, remove detection zones
- changed default position
What else can I do? Reading om the forum the problem occurs on almost all camera's.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
24 Reply
Posts: 13344
Helpful: 2296
Solutions: 1924
Stories: 8
Registered: 2020-05-19
Re:Tapo c520ws not returning to it's default position after motion tracking
Wednesday
Hi,
Please refer to the tips on this post.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#23
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 13344
Helpful: 2296
Solutions: 1924
Stories: 8
Registered: 2020-05-19
Re:Tapo c520ws not returning to it's default position after motion tracking
Wednesday
Hi,
The cameras you sent to us have been updated to the new firmware already. Would you please double-confirm if they are the cameras have an issue?
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#24
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 7
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-04
Re:Tapo c520ws not returning to it's default position after motion tracking
12 hours ago - last edited 12 hours ago
Hi, I can double-confirm the issue is still there using the latest beta software. It is improved for sure, but not solved. I reported it in this comment.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#25
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 13344
Helpful: 2296
Solutions: 1924
Stories: 8
Registered: 2020-05-19
Re:Tapo c520ws not returning to it's default position after motion tracking
10 hours ago
Hi,
I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#26
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 7
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-04
2 weeks ago - last edited 2 weeks ago
Posts: 7
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-04
Information
Helpful: 0
Views: 662
Replies: 24
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message