Smart Home Community > Tapo Smart Camera > Tapo Firmware for C520WS
< Tapo Smart Camera

Tapo Firmware for C520WS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo Firmware for C520WS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo Firmware for C520WS
Tapo Firmware for C520WS
2024-04-15 21:42:22 - last edited 2024-04-22 20:58:50
Tags: #Firmware
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.6 Build 231130 Rel 72992n

I was wondering does tapo/Tplink not just release firmware to all regions at the same time?  when I try to find the new firmware Tapo C520WS(EU)_V1_1.2.7 Build 240306  I am still not getting this to download to my Camera.  Are firmwares released gradually over a long period?

 

Thanks for any confirmation.

  0      
 
  0      
 
#1
Options
2 Accepted Solutions
Re:Tapo Firmware for C520WS -Solution
2024-04-17 12:27:57 - last edited 2024-04-26 08:02:41

  @Toxic17 

Hi, 
We are releasing the firmware to all regions simultaneously, but not releasing the firmware to all cameras at the same time. The period to fully release the firmware is difficult to determine since it depends on various factors such as performance and functions.
The firmware version 1.2.7 is being released. If you have not yet received the new firmware on the Tapo app, we recommend waiting patiently for it to arrive.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
  0  
  0  
#2
Options
Re:Tapo Firmware for C520WS -Solution
2024-04-22 20:58:01 - last edited 2024-04-22 20:58:50

  @Toxic17 

 

Tonight I tried the updates and low and behold I have finally got 1.2.7 firmware installed.

Recommended Solution
  0  
  0  
#6
Options
5 Reply
Re:Tapo Firmware for C520WS -Solution
2024-04-17 12:27:57 - last edited 2024-04-26 08:02:41

  @Toxic17 

Hi, 
We are releasing the firmware to all regions simultaneously, but not releasing the firmware to all cameras at the same time. The period to fully release the firmware is difficult to determine since it depends on various factors such as performance and functions.
The firmware version 1.2.7 is being released. If you have not yet received the new firmware on the Tapo app, we recommend waiting patiently for it to arrive.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
  0  
  0  
#2
Options
Re:Tapo Firmware for C520WS
2024-04-19 23:11:22

  @Solla-topee 

 

Thank you for your reply.

 

seems like the tech support I raised a ticket with have no clue as to how the release is done, nor did they even know that v1.2.7 existed.   they even asked to to prove it. lol  I told them go look at your own website  haha.

  0  
  0  
#3
Options
Re:Tapo Firmware for C520WS
2024-04-21 17:14:32

  @Toxic17  It seems that the update only appears on the TP-Link sites in certain countries. I checked on the TP-Link websites of certain countries, on those from UK and US the update appears on the support page , on those from  RO, DE, IT it still does not appear.

  0  
  0  
#4
Options
Re:Tapo Firmware for C520WS
2024-04-22 07:05:36 - last edited 2024-04-22 20:51:26

  @Daniel1979 

 

Yes it appears on the UK site, but I still cannot download it using the app.  not sure why TPLINK/Tapo are releasing the firmware to individual cameras rather than all c520ws cameras at the same time.

  0  
  0  
#5
Options
Re:Tapo Firmware for C520WS -Solution
2024-04-22 20:58:01 - last edited 2024-04-22 20:58:50

  @Toxic17 

 

Tonight I tried the updates and low and behold I have finally got 1.2.7 firmware installed.

Recommended Solution
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 1687

Replies: 5

Tags

Firmware
Related Articles
Tapo C520WS firmware update 1.2.9 failing
826 2
Tapo C520ws
3958 0
TP-LINK Tapo C520WS
770 0
new firmware not updating all cameras-C520WS
1118 0
Problems with tapo c520ws
687 0
Tapo C520WS ONVIF motion detection not working
6439 9
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.