C325WB different cloud and mem card recordings
Hi, could someone explain why cloud recording shows 27s person + 4s motion recording and memory card 1min 46s person + motion for same event?
I couldn't find any clip length settings like in C420.
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Hi,
Typically, you can go to the Tapo app > C420's Device Settings > Storage & Recording > Clips Settings page to set the Maximum Clip Length.
If the cloud detection video clips are shorter than the same event recordings stored on the SD card, would you please download the cloud video clip and the corresponding video clip stored on the SD card for comparison? You can store them on your cloud server(such as Google Drive) after downloading, generate a link to download the videos, and then send me the link via a private message.
By the way, in the vicinity of a cloud video clip, can you see another cloud video clip that records the same event?
Best Regards
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Sorry, went into spam folder...
I was questioning C325WB for which I cannot find any clip settings.
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Hi,
Thank you for the reminder. In this case, would you please download the cloud video clip and the corresponding video clip stored on the SD card for comparison?
Best Regards
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Hi,
I double-checked the PM and couldn't find your message, could you please resend the link to me?
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