C520WS Keeps Disconnecting
C520WS Keeps Disconnecting
For some time now I have noticed that my Tapo C520WS camera keeps disconnecting from my wifi network and doesn't reconnect back on its own while other tapo cameras are well connected on the same wifi network. I have to restart the camera evey time to reconnect it back to the wifi network. But found no solution so far.
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Hi,
It's hard to say if the problem is caused by the camera or not from the information we have. You can try to contact your retailer or local team if you want to get a replacement. If you want to follow up on this case, please send us the camera log and the router's model router.
Best Regards
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o problema não fica resolvido, já testei com outra internet e passado algum tempo fica off-line.
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@Sc9 no help good solution so far the camera's hardware or firmware is faulty it self i have even tested the camera and router both kept on the same table but it disconnects even then.
The only proper solution is to use wired connection. I have plugged the camera with rj45 from Lan connection since then it haven't disconnected.
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I would advise plugging the camera into a wifi smart power plug.
These can be purchased at bunnings, jbhifi, jaycar or online cheaply.
If the camera disconnects from wifi, at least you can powercycle the camera remotely to regain wifi connection.
This applies to all camera models.
I find wifi has never disconnected. but have only used it with a wifi smart plug.
Good luck
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