c210 offline

c210 offline

c210 offline
c210 offline
2024-07-25 23:19:28 - last edited Monday
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.11

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

  0      
  0      
#1
Options
1 Accepted Solution
Re:c210 offline-Solution
Monday - last edited Monday

  @C2010 

 

Check the suggestions here for smart device's control issue. Cannot use the Tapo app to control my smart devices

 

If the problem still exists, please share more details of your case so that we can provide more targeted suggestions. For example, the specific type of offline problem (WiFi or cloud disconnection), a detailed description of the problem phenomenon, and troubleshooting steps you've tried, etc. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#4
Options
4 Reply
Re:c210 offline
2024-07-30 03:36:07

  @wvoon 

 

What's the LED status of the camera?

 

Can you access the camera when connecting to the local WiFi?

 

If it still shows offline in the local network, try to force-close and reopen the Tapo App. Disable VPN if any.

 

Make sure the Tapo App is updated, you can also try to delete and reinstall the App.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:c210 offline
a week ago

  @wvoon camera offline hai Kai bar shikayat kar chuke hain abhi tak Koi jawab nahin mila kya samjha jaaye

  0  
  0  
#3
Options
Re:c210 offline-Solution
Monday - last edited Monday

  @C2010 

 

Check the suggestions here for smart device's control issue. Cannot use the Tapo app to control my smart devices

 

If the problem still exists, please share more details of your case so that we can provide more targeted suggestions. For example, the specific type of offline problem (WiFi or cloud disconnection), a detailed description of the problem phenomenon, and troubleshooting steps you've tried, etc. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#4
Options
Re:c210 offline
9 hours ago

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

wvoon wrote

My C210 2 days ago showing playback black screen . today is it offline. but i do still received motion detection notifications. pls help

  @wvoon 

  0  
  0  
#5
Options