Tapo app lagging on one device but works fine on another
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I have a Tapo C520WS up and running.
I've installed the Tapo app on 2 phones:
- a Samsung S9+
- a Samsung S10 Lite
The app works very well on the S9+, but on the S10 Lite it lags.
If I tilt the camera (via the arrow buttons), the camera angle changes pretty much instantly on the S9+, but on the S10 Lite it takes several seconds.
Also, the displayed timestamp is off.
On the S9+ the time is up-to-date and the seconds are updated correctly (every second).
On the S10 Lite the time is behind by about 30 seconds and is updates about once every 5-10 seconds.
Furthermore, the real-time video feed pretty much lags on the S10 Lite.
The problem is obviously NOT with the camera, but with the app/phone.
Not that other apps on the S10 work fine. the only issue is with the Tapo app.
I've reinstalled the app and disabled any Power Saving mode on the phone, but the issue remains.
Is there any way I can troubleshoot the issue in a more "advanced" way? Debug logs or some other creative way to tackle this issue? 
Thanks!
Hi,
Compatible mode doesn't seem to help.
The S9+ has Android 10 on it and the S10 Lite has Android 13.
Both phones are connected to the same WiFi when watching the camera.
Regarding the app you linked in the previous comment, can you please give me some details about it? What exactly is the difference between that one and the official one (from the Play Store)?
I'm very cautious when it comes to side-loading apps.
Thanks!