Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > No recording to SD card when no wifi or live view.

< Tapo Smart Camera

No recording to SD card when no wifi or live view.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No recording to SD card when no wifi or live view.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

IGibso

2023-10-11 21:38:26 - last edited 2023-10-13 10:25:42

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-10-11

No recording to SD card when no wifi or live view.

2023-10-11 21:38:26 - last edited 2023-10-13 10:25:42

Tags: #MicroSD card #Recording

Model: Tapo C200

Hardware Version: V1

Firmware Version: 1.3.6

The camera is set up and working. Everything is set to allow for recording to the SD card (as per instructions). The recording starts but then stops if I stop 'live view' and/or I stop the wifi connection.

3 Reply

Solla-topee

2023-10-12 09:09:16

Posts: 13253

Helpful: 2276

Solutions: 1893

Stories: 8

Registered: 2020-05-19

Re:No recording to SD card when no wifi or live view.

2023-10-12 09:09:16

@IGibso

Hi,
1. Please help confirm if the Detection and Recording features are configured correctly on the Tapo app.
1) Please go to the camera's Device Settings>Detection page and send me a picture of this page.
2) On the Device Settings>Storage and Recording page, is the microSD Card Recording option turned on? Please send me a picture of the Recording Schedule page.

2. On the camera's Live View>Playback & Download>Playback page, please select the SD card icon and send me a picture of the timeline and detected events.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

IGibso

LV1

2023-10-12 16:35:41

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-10-11

Re:No recording to SD card when no wifi or live view.

2023-10-12 16:35:41

@Solla-topee

Believe me the camera is set to record 24/7. As I said it does start recording and then stops if i close live view and/or close the wifi connection!

Solla-topee

2023-10-13 10:31:00

Posts: 13253

Helpful: 2276

Solutions: 1893

Stories: 8

Registered: 2020-05-19

Re:No recording to SD card when no wifi or live view.

2023-10-13 10:31:00

@IGibso

Hi,
I have sent the debug app(v2.18.102) and the instruction to collect the app log to you via private message, please follow the instructions to help collect the app log and send it to me for further analysis.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

No recording to SD card when no wifi or live view.

No recording to SD card when no wifi or live view.

Information

Voters 0

Tags