30 dias de gravação

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30 dias de gravação

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30 dias de gravação
30 dias de gravação
2023-09-05 13:34:06 - last edited 2023-09-06 06:57:33
Model: TC65   Tapo C500  
Hardware Version: V1
Firmware Version:

Pt.: Em portugal a legislação obriga que as imagens gravadas sejam mantidas por 30 dias. 

Como podemos cumprir com esta obrigação com as vossas cameras?

Não encontro nenhum parâmetro para apagar as gravações após esse tempo.

Agradeço a vossa resposta,

 

Carlos Branco

 

Eng.:Portuguese law demand that any surveillance recording should be erased automatically after 30 days.

How can we apply this demand with your devices?

I can't find any settings for this pourpose.

Hope to ear from you soon,

 

Carlos Branco

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Re:30 dias de gravação
2023-09-06 07:26:36

  @Xally 

Hi, 
If your Tapo Cam has subscribed to the Tapo Care service, the detection video recordings of the camera will be stored on our cloud server, and the video recordings can be stored for up to 7/30 days according to the service you have subscribed to and then they will be deleted automatically and can't be restored.
Introduce of Tapo Care service
 

If your Tapo cam doesn't subscribe to the Tapo Care service but stores the video recordings on an inserted microSD card, the video recordings are saved locally rather than on our server, and you can decide whether to delete them. For example, you can remove the microSD card from the camera and connect it to a computer via an SD card adapter, and then delete the video recordings on your computer as per your desire. If the Loop Recording feature is enabled on the Tapo app>>microSD Card page, the new video recordings will overwrite the old video recordings automatically when the SD card memory is full.

 

Best Regards

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