P300 Alexa

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P300 Alexa

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P300 Alexa
P300 Alexa
2023-08-22 07:23:58 - last edited 2023-08-24 09:14:51
Model: Tapo P300  
Hardware Version: V1
Firmware Version: 1.0.12

Bonjour,

depuis ce matin ma multiprise p300 n'est plus détectée par Alexa.

j'ai désactiver réactiver la skill, réinitialiser la prise, mais toujours rien alors que mes 3 p100 sont bien détectées.

avez-vous une solution ?

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#1
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1 Accepted Solution
Re:P300 Alexa-Solution
2023-08-24 09:14:47 - last edited 2023-08-24 09:14:51

Hello, thank you for raising this topic.

 

There was a cloud server fluctuation and the services have been restored at 9 PM, August 23, 2023 GMT+8.

 

If anyone experienced similar problems with Tapo P300 and Alexa/Google Home, try to discover, re-link, and control the device again, the service should be functioning now.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#8
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7 Reply
Re:P300 Alexa
2023-08-22 20:06:56
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#2
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Re:P300 Alexa
2023-08-22 20:17:33 - last edited 2023-08-22 20:18:02

  @yaqq oui du coup je t'ai répondu là-bas 😉

 

j'ai posé le problème sur les Reddit tapo et TP-Link également.

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#3
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Re:P300 Alexa
2023-08-23 15:41:41

  @yaqq a priori ils ne sont pas au courant du problème. Ils doivent faire des investigations et reviennent vers moi.

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#4
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Re:P300 Alexa
2023-08-23 15:52:19

  @Jeep85 

je viens de rentrer - ça fonctionne mntn

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#5
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Re:P300 Alexa
2023-08-23 16:12:20
Ah ? Tu as refait un ajout d’appareil sur Alexa ? Tu as toujours le même firmware sur la p300 ?
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#6
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Re:P300 Alexa
2023-08-23 16:15:05
Je confirme ça refonctionne
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#7
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Re:P300 Alexa-Solution
2023-08-24 09:14:47 - last edited 2023-08-24 09:14:51

Hello, thank you for raising this topic.

 

There was a cloud server fluctuation and the services have been restored at 9 PM, August 23, 2023 GMT+8.

 

If anyone experienced similar problems with Tapo P300 and Alexa/Google Home, try to discover, re-link, and control the device again, the service should be functioning now.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#8
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