Tapo Care Video Summary remains "Creating" for the Last 10 Days
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Tapo Care Video Summary remains "Creating" for the Last 10 Days
Tags:
#Tapo Care
#Video Summary
Hello,
I have 8 C210 cameras and 1 C320WS camera. I am using Tapo Care Premium (10 Cameras) plan.
Firmware version of all 8 of C210 cameras is 1.3.1, hardware version is 1.0
The fiemware version of the C320WS camera is 1.0.5 and the hardware version is 2.0
As of June 19, 2023, it remained creating video summaries. I canceled and re-done several times, but nothing changed. This problem occurred on all 9 cameras.
How can I solve the problem? Why did this happen?