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Tapo C500 brick after failed update

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Tapo C500 brick after failed update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Boboy_007

2023-06-12 11:09:01 - last edited 2024-07-04 05:58:01

Posts: 2

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Registered: 2023-06-12

Tapo C500 brick after failed update

2023-06-12 11:09:01 - last edited 2024-07-04 05:58:01

Tags: #Firmware

Model: Tapo C500

Hardware Version: V1

Firmware Version: Tapo C500(EU)_V1_1.0.1 Build 221123

Hi,

I do an update for my Tapo C500 but it failed.
Now the led blinck red and green but I caan't see the camera's wireless.

I reset the camera, same issue

Is there a method to install firmware manually ?

Best Regards
Mathieu

1 Accepted Solution

Solla-topee

2023-06-13 08:50:48 - last edited 2024-07-04 05:58:01

Posts: 13397

Helpful: 2309

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:Tapo C500 brick after failed update-Solution

2023-06-13 08:50:48 - last edited 2024-07-04 05:58:01

@Boboy_007

Hi,
It's suggested to refer to the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?

If the suggestions do not work, then you can contact your retailer or local support to check the device warranty.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

2 Reply

Solla-topee

2023-06-13 08:50:48 - last edited 2024-07-04 05:58:01

Posts: 13397

Helpful: 2309

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:Tapo C500 brick after failed update-Solution

2023-06-13 08:50:48 - last edited 2024-07-04 05:58:01

@Boboy_007

Hi,
It's suggested to refer to the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?

If the suggestions do not work, then you can contact your retailer or local support to check the device warranty.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Tapo C500 brick after failed update

Tapo C500 brick after failed update

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