Tapo C500
I bought Tapo C500 v1 for just over a year. It was installed in my garden but found water ingress in the case and stopped working. I dried it up and reset it, it could flash amber and red but couldn't connected anymore. Will the rainwater spoiled the connectivity slot inside? Any replacement or this kind of defects?
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Hi
1. Can you provide a picture showing that the camera gets water ingress? You can refer to the instructions below to check if it helps.
What can I do if my outdoor camera gets water ingress?
2. If you fail to set up the camera, you can refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please check:
1. Which step did you get stuck on?
2. What troubleshooting you did do, and the results?
Best Regards
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- Report Inappropriate Content
Hi
1. Can you provide a picture showing that the camera gets water ingress? You can refer to the instructions below to check if it helps.
What can I do if my outdoor camera gets water ingress?
2. If you fail to set up the camera, you can refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please check:
1. Which step did you get stuck on?
2. What troubleshooting you did do, and the results?
Best Regards
- Copy Link
- Report Inappropriate Content
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