Cloud Video Not Playing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cloud Video Not Playing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cloud Video Not Playing
Cloud Video Not Playing
2023-04-09 12:44:53
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.18

I have 2 Tapo C200 and both Cloud videos are not playing, already conducted basic troubleshooting but same issue persist

  0      
  0      
#1
Options
1 Reply
Re:Cloud Video Not Playing
2023-04-10 12:01:59

  @CruelKatz 

 

Hello! Can you be more specific about this problem? Is there any error message? It will be better if you can share a screenshot here. 

 

What's the model and OS version of your phone? Have you tried to test another mobile device?

 

Please ensure the Tapo APP is updated. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options