Device limit reached for playing video

Device limit reached for playing video

Device limit reached for playing video
Device limit reached for playing video
Sunday
Model: Tapo D130  
Hardware Version:
Firmware Version:

The D130 doorbell was installed a few days ago.

When I play back the video after notification, I get the error  message : "  It looks like you've reached your device limit for playing this video. Please try later."

 

I cannot have quick response to the notification.

Please advice.

Thanks

 

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Re:Device limit reached for playing video
3 hours ago

  @Spang 

 

Only one device is allowed to watch playback video in the Tapo app at the same time. If your doorbell has been shared with others, they might watch the playback when you receive this message. 

 

Relevant information can be found in this article. General Questions about the Tapo Camera

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