Philips UHS-I microSDXC Card (C10, U1, V10) not working

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Philips UHS-I microSDXC Card (C10, U1, V10) not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Philips UHS-I microSDXC Card (C10, U1, V10) not working
Philips UHS-I microSDXC Card (C10, U1, V10) not working
2023-02-27 16:13:48 - last edited 2023-02-27 16:19:11
Tags: #MicroSD card #Philips
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.1

As per https://community.tp-link.com/en/smart-home/forum/topic/187008?replyId=1030534 instructions I'm posting the details here.

 

- Tapo C210, Hardware version V2.

- Philips UHS-I microSDXC Card (C10, U1, V10) 64GB

 

 

 

 

Details on Linux:

 

 

I am sending @Solla-topee MAC address and SN of the cameras by private message.

 

I've used these SD cards in other cameras of other brands with 0 issues, I needed new cameras and I've got two Tapo C210 that arrived today, but by the look of the forum regarding SD card issues I'm thinking of returning them, and getting another brand if I can't get the SD card working in the next days.

 

And I know that you are going to say that is not exactly 64GB but less. I know you trying to fight counterfeit SD cards that advertise more capacity than usual which results in corrupted data, but in this case, is advertising the correct capacity, and just because is not "64" but "62,5" shouldn't be rejected.

 

This is a pretty bad first experience to be honest.

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4 Reply
Re:Philips UHS-I microSDXC Card (C10, U1, V10) not working
2023-02-28 09:15:17

  @skgsergio 

Thank you very much for reaching out to the community and providing case details. 
May I know are these brand-new cameras, how long the cameras have been working with the SD card. 

To better assist with the case, we created a support email and escalate to the engineers, please check your inbox for TKID230247924. Feel free to let us know how it goes later. 

 

 

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Re:Philips UHS-I microSDXC Card (C10, U1, V10) not working
2023-02-28 09:32:55

  @Solla-topee I've replied to the email. But adding the info here in case it helps to someone else:

 

The cameras are brand new, I got them yesterday.

 

I didn't manage to make them work with the Philips SD cards, I'm currently using one Kingston (32GB) and one Sandisk (16GB) that I had lying around.

 

I had the Philips SDs in other cameras from other brands (one Foscam and one Amcrest) and were working there perfectly for a couple of months.

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Re:Philips UHS-I microSDXC Card (C10, U1, V10) not working
2023-08-15 16:47:55

  @skgsergio 

Acabo d'instal·lar dues càmeres C-500 amb la mateixa targeta i tinc el mateix problema.
Has trobat la solució?

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Re:Philips UHS-I microSDXC Card (C10, U1, V10) not working
2023-08-16 09:12:43

  @dqn  I think you can insert a different microSD card into the Tapo C500 to check if it will work fine with the camera ~

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