Solution EAP650/EAP655-Wall | EAP650 | EAP670 | EAP653 May Drop Some IPv6 Packets. [Updated on Aug 4th 2023]
Update as of Aug 4th 2023:
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
This Article Applies to
EAP650 v1/ v1.20/ v1.26
EAP670 v1/ v1.20/ v1.26
EAP653 v1/ v1.6
EAP655-Wall v1/v1.6
EAP690E HD v1/v1.6
Issue Description/Phenomenon
Recently we received feedback that EAP655-Wall | EAP650 | EAP670 | EAP653 may drop some IPv6 traffic, the issue may manifest as follows:
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Wireless clients failed to obtain IPv6 addresses via DHCPv6.
Related Post: EAP650 dropping IPv6 traffic
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SSID with the VLAN enabled may fail to pass some IPv6 traffic.
Available Solutions
Here are the available Beta firmware to resolve the issues.
If you are looking for a quick solution, you may upgrade the following Beta firmware to fix the issue temporarily.
Beta Firmware Download:
EAP650(EU&US)_v1_1.0.0_Build 20221116 (Beta)
EAP653(EU&US)_v1_1.0.0_Build 20221125 (Beta)
EAP670(EU&US)_v1_1.0.0_Build 20221219 (Beta)
Beta Release Notes:
1. Fixed the TCP Connection Failure issue mentioned in the solution post 577390.
2. Fixed the IPv6 related issue described in this thread based on the current official firmware Build 20220921.
3. The above firmware is applied to EAP650(EU&US) | EAP670(EU&US) v1/v1.20/v1.26.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 10th 2023:
Add the Beta firmware for EAP655-Wall, which has fixed the IPv6 related issue described in this thread.
EAP655-Wall(EU&US)_v1_1.0.3_Build 20230329 (Beta)
Beta Release Notes:
1. Fixed the casting or streaming issue mentioned in the solution post 604118.
2. Fixed the IPv6 related issue described in this thread based on the first firmware 1.0.0 Build 20220719.
3. The above firmware is applied to EAP655-Wall(EU&US) v1/v1.60.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 12th 2023:
Add the Beta firmware for EAP650-Wall, which has fixed the IPv6 related issue described in this thread.
EAP650-Wall(EU&US)_v1_1.0.3_Build 20230410 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on firmware EAP650-Wall_V1_1.0.1 Build 20220627.
2. The above firmware is applied to EAP650-Wall(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 18th 2023:
Update the Beta firmware for EAP653 V1, which has fully fixed the IPv6 related issue described in this thread.
EAP653(EU&US)_v1_1.1.0_Build 20230414 (Beta)
Beta Release Notes:
1. The above firmware is applied to EAP653(EU&US) v1/v1.60.
2. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of May 19th 2023:
Add the Beta firmware for EAP690E HD v1, which has fixed the IPv6 related issue described in this thread.
EAP690EHD(EU&US) v1_1.0.3_Build 20230517 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on the 1.0.3 firmware.
2. The above firmware is applied to EAP690E HD(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Aug 4th 2023
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
Recommended Threads
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Update as of Apr 18th 2023:
Update the Beta firmware for EAP653 V1, which has fully fixed the IPv6 related issue described in this thread.
Please check out this initial solution post for downloading!
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Hello @Fae
Any ETA on the fully fixed IPv6 firmware for the EAP650, just like the one released for the EAP653? Beta or otherwise.
Thank you
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Hello @s0x,
Have you already installed the following updated Beta firmware for your EAP650-Wall?
If the issue still persists with the new 1.0.3 Build 20230410 Beta firmware, please feel free to let me know.
Fae wrote
Update as of Apr 12th 2023:
Add the Beta firmware for EAP650-Wall, which has fixed the IPv6 related issue described in this thread.
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Hi @Fae
I don't have EAP650-Wall, but 2 EAP650.
Due to the reboot and WiFi channel issue I'm running the 1.0.6 beta. Is the IPv6 issue fully fixed on this one? Or is version 1.1.0 (similar to EAP653) going to be released to address it?
I noticed that
EAP650(EU&US)_v1_1.0.0_Build 20221116 (Beta)
is now stricken through on this thread.
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Hello @s0x
Sorry for my mistake to take the EAP650 as the EAP650-Wall, too many Beta firmware provided in this thread.
The 1.0.6 Beta and 1.0.0 beta for EAP650 are independent. I don't think the EAP650 1.0.6 beta has fixed the IPv6 issue as the 1.0.0 beta does. Besides, the EAP650 1.1.0 Beta should only fix the IPv6 issue.
Are your EAP650s suffering from both the IPv6 issue and the disconnected issue caused by weather radar channels? I haven't been informed of any newer beta firmware for the EAP650 yet, if you need further assistance with your EAP650, please feel free to let me know.
BTW, the EAP650(EU&US)_v1_1.0.0_Build 20221116 (Beta) link was just recovered.
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Hi @Fae
No problem.
Yes, they're suffering from both issues, and being the readopt loop after reboot the most critical one, that's the beta firmware I'm running in them.
I've tried IPv6 on the beta firmware for the readopt loop (1.0.6), and I get a IPv6 IP, afterwards I get no traffic when trying to use that IPv6 network. It's a network on a VLAN as well.
A constructive criticism I might have is, it would be more (pro-)(con-)sumer friendly to have beta firmwares follow some path, so that ones released later contain all the previous fixes for other issues.
So, now, official released firmware (non Beta), has both issues present. Then one with fix for one issue, and a separate one for another issue (IPv6) on an older code base than both the readopt loop fix beta firmware and currently released firmware. It's an unfortunate situation.
The devices affected seem to be based on the same chipset/SDK?
Thank you @Fae for your time. Let me know if more info is needed from my side.
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Update as of May 19th 2023:
Add the Beta firmware for EAP690E HD v1, which has fixed the IPv6 related issue described in this thread.
Please check out this initial solution post for downloading!
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@Fae I have an EAP650 with the beta version running (1.0.0 Build 20221116 Rel. 42946). I see VLAN leaking at least of IPv6 NDP packets. Several devices on VLAN 30 are getting IPv6 addresses with the prefix from VLAN 20 and connections timeout because devices use the wrong address. It's just a mess :(
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Hello @CuBiC，
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230535869, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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