Camara Tapo C310 se desconfigura

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Camara Tapo C310 se desconfigura

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Escalas

2022-07-03 15:34:26

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Registered: 2022-07-02

Camara Tapo C310 se desconfigura

2022-07-03 15:34:26

Model: Tapo C310

Hardware Version: V1

Firmware Version: 1.1.12

Hola,

tengo una Tapo C310 hace un año y medio con una tarjeta sd de 128gb. Hace poco se desconfiguró y no mantiene la configuración, al pasar unas horas pasas al modo de configuración, led verde, led rojo. La he probado con dos redes wifi distintas y hace lo mismo. También tengo una Tapo C200 y funciona a la perfección.

Que puedo hacer con la C310? Sigue en garantía.

Saludos y gracias.

1 Reply

Solla-topee

2022-07-04 01:37:44

Posts: 13644

Helpful: 2356

Solutions: 2034

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Registered: 2020-05-19

Re:Camara Tapo C310 se desconfigura

2022-07-04 01:37:44

Hello @Escalas

Thank you for the feedback.

Ensure Tapo C310 firmware is up-to-date
Confirm you are using the original power adapter for camera, try to use another 9V power adapter
Put camera very closer to router for a test and see if camera still goes into factory reset state (Led flash red and green)?
Did you accidentally remove the camera in the kasa APP?

May I know was there any power outage or thunderstorm before the cameras start this behavior?

If still the same,it could be a defective camera and you could contact retailer or our local support to check device warranty.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Camara Tapo C310 se desconfigura

Camara Tapo C310 se desconfigura

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