Tapo app notifications
Using the Tapo app. I set motion detection on so it can record with motion. I set notifications off. Still I just keep getting motion detection notifications. I have done this now a few times and still keeps doing the same.
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Good day.
Thank you very much for your time and patience.
Could you please me check the following information:
- On the Detection & Alerts page, motion detection is on but notification is off;
- And on the inbox, there is still notice that motion was detected right?
- All your smart cameras are Tapo C200 and only one of them had this issue?
- Have you tried to reset and set up this camera again to have a look?
Thank you very much.
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Hi,
You may disable the Tapo app notification on your phone, Settings->Notification, then find the Tapo app and disable it.
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@smitd85 I have a similar problem, same set up with Motion Detection On and Notification Off (annoying to get the Notication question each time when leaving the config screen). But instead of getting Notifications, I get a Message in the "Inbox" of the app each time a motion is detected. Any ideas how to get rid of that? All my other 5 cameras works perfekt. Firmware 1.0.14 and same problem before with 1.0.10.
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Good day.
Thank you very much for your time and patience.
Could you please me check the following information:
- On the Detection & Alerts page, motion detection is on but notification is off;
- And on the inbox, there is still notice that motion was detected right?
- All your smart cameras are Tapo C200 and only one of them had this issue?
- Have you tried to reset and set up this camera again to have a look?
Thank you very much.
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Hi,
Thanks for reaching out, I answer according to your questions.
1. Yes.
2. -
3. Yes.
4. Yes, I have 6 Tapo C200 but only one has this problem.
5. The camera is on a remote location, I will do a reset when I get there in a couple of weeks. I will report how it goes.
// Thompa
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@Brook did as you said. Once I reset it, it worked fine until we had power outage. Once power came back, same issue. In South Africa we have a lot of power interuptions, they call it load shedding.
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