Hikvision camera issue with Ezviz PLEASE HELP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hikvision camera issue with Ezviz PLEASE HELP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hikvision camera issue with Ezviz PLEASE HELP
Hikvision camera issue with Ezviz PLEASE HELP
2018-02-10 20:07:28
Model :

Hardware Version :

Firmware Version :

ISP :

Hi all


I have recently purchased 4 2CD2332-I cameras from Aliexpress in china and only have 2 mounted at this time and both work perfectly.


I created an account with Ezviz and did a scan of my network and it picked up one of my cameras but not the second one, i entered the serial number manually but it keeps coming back "Device not registered please check network"


If i try doing a auto scan again i get the following message "No device is found. Make sure that the serial No. is correct and the device is connected properly."


Also if i try to use the bar-code scanner in iVMS4500 mobile app to add the cameras i get the the following message "serial number does not exist"




Can someone please shed some light on this issue?

Thanks












I didn't find the right solution from the internet.
References:
http://www.cctvforum.com/viewtopic.php?t=43276

case study examples
  0      
  0      
#1
Options
1 Reply
Re:Hikvision camera issue with Ezviz PLEASE HELP
2018-02-24 17:01:09
Install new Firmware in cam nd conect wi hik-connect apk...
http://www.hikvision.com/en/download_89_p2.html
  0  
  0  
#2
Options