Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work

Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work

Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
Wednesday - last edited Yesterday
Model: Tapo RV30 Max Plus  
Hardware Version: V20
Firmware Version: 1.20 Build 241219 Re.163928

Hello,

 

received my RV30 max plus yesterday and set it up. First 2-3 cleans was flawless.

 

Tonight at 3:30am he thought he should clean again and woke up me, my wife and my daughter. 

I have set the "do not disturb"-time like it was pre-installed (10pm - 8am next day). Correct location and time (berlin) is set too. Set cleaning times to 9am, 14pm and 18pm, not to 3:30am crying

 

And the second thing that bothers me alot is: the base is trying to empty the robot while it is cleaning the rooms and is not standing on the base..... Tried several things from the "emptying options" . Does'nt help...... 

Any advice you can give me?

 

Thanks,

Thomas

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Re:Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
Wednesday

it is now on the base station. Base keeps emptying even i turned off the automatic emptying.

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Re:Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
Yesterday - last edited Yesterday

  @audioTom 

 

Based on the abnormal performance of the dock, the device may have a hardware failure. Please contact the retailer or local TP-Link support to proceed with the warranty. 

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