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Device is not working

Anubhav51

2025-01-25 12:16:25 - last edited 2 weeks ago

Posts: 1

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Registered: 2025-01-25

Device is not working

2025-01-25 12:16:25 - last edited 2 weeks ago

Tags: #Installation

Model: Tapo C200

Hardware Version:

Firmware Version:

My Tapo C200 stopped working on its own one fine day and could not detect any signal due to offline mode. I worked on the next steps of forgetting the device and am trying to reinstall the same now.

However, the led does not blink red or green despite power deplugging or reset, and I am unable to add the device back. It just continues to blink red and I cannot see any option to connect. Kindly advise and help please.

1 Accepted Solution

Solla-topee

2 weeks ago - last edited 2 weeks ago

Posts: 14590

Helpful: 2550

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Registered: 2020-05-19

Re:Device is not working-Solution

2 weeks ago - last edited 2 weeks ago

@Anubhav51

Hi,
Typically, we recommend referring to the instructions below to troubleshoot when failing to configure the camera.
What should I do if I fail to configure Tapo Camera?

In your situation, please try the following steps.
1) Turn off the camera, wait for two minutes, and turn on the camera.
2) Press the reset button on the camera for 10 seconds and check if the LED will change. If so, describe the LED status changes when resetting it.
3) If the camera has a flashing red and green light, you can try to configure it.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

1 Reply

Solla-topee

2 weeks ago - last edited 2 weeks ago

Posts: 14590

Helpful: 2550

Solutions: 2430

Stories: 8

Registered: 2020-05-19

Re:Device is not working-Solution

2 weeks ago - last edited 2 weeks ago

@Anubhav51

Hi,
Typically, we recommend referring to the instructions below to troubleshoot when failing to configure the camera.
What should I do if I fail to configure Tapo Camera?

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Device is not working

Device is not working

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