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Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime

Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime

Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime
Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime
2024-09-26 07:29:38 - last edited 2024-10-12 03:36:57
Tags: #Firmware #Device Connectivity #Wifi
Model: Tapo C200   TC70  
Hardware Version: V3
Firmware Version: 1.3.15.240715

In mutiple locations multiple different above cameras getting disconnected after camera restart and needs wifi router restart to getting connected again. This problem is annoying.

 

Wifi router gives very good signal strength has wpa2-wpa3 mixed mode set in router, this does not happens with any other device in the network.

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1 Accepted Solution
Re:Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime-Solution
2024-09-27 06:03:26 - last edited 2024-10-12 03:36:57

  @Venkadesh 

Hi,
Typically, the Tapo cameras will reconnect to the same Wi-Fi network after rebooting. If the camera can't connect successfully, maybe the router does not respond to its connection request, or the case is related to the router's settings.

 

You can check if the following steps will help:
    1. Disable the Smart Connect function on the router if it has.
    2. Set Different Wi-Fi names for 2.4GHz and 5GHz Bands.
    3. Set the wireless security type to WPA2-PSK only.

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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Re:Tapo cameras gets disconnected from jio fiber router and needs restarting of jio router everytime-Solution
2024-09-27 06:03:26 - last edited 2024-10-12 03:36:57

  @Venkadesh 

Hi,
Typically, the Tapo cameras will reconnect to the same Wi-Fi network after rebooting. If the camera can't connect successfully, maybe the router does not respond to its connection request, or the case is related to the router's settings.

 

You can check if the following steps will help:
    1. Disable the Smart Connect function on the router if it has.
    2. Set Different Wi-Fi names for 2.4GHz and 5GHz Bands.
    3. Set the wireless security type to WPA2-PSK only.

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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Views: 169

Replies: 1

Tags

Firmware Device Connectivity
Wifi
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