Wrong currency in Tapo app

Wrong currency in Tapo app

Wrong currency in Tapo app
Wrong currency in Tapo app
2024-02-24 08:39:54 - last edited a week ago
Tags: #Energy Monitoring #Currency
Model: Tapo P115  
Hardware Version: V1
Firmware Version: 1.3.0

Hi! 

 

    I have issues with the displayed currency in "Bill of this month" section. My account country is Romania but the currency is GBP instead of RON. Is there any way we can solve this? 

 

Thanks! 

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#1
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1 Accepted Solution
Re:Wrong currency in Tapo app-Solution
a week ago - last edited a week ago

Currency selection for Tapo energy monitoring plug is now supported on the latest Tapo app.

 

More details on Currency Selection: Change the Currency for the Electric Bills

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#9
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8 Reply
Re:Wrong currency in Tapo app
2024-02-26 03:34:26 - last edited a week ago

  @Xedros 

 

What is the country/region your mobile phone system is set to? The currency on the iOS device usually follows the phone's settings.

 

If you have an Android phone, this currency unit is usually the same as the one in Google Play.

 

11/11/2024 Update

Currency selection for Tapo energy monitoring plug is now supported on the latest Tapo app.

More details on Currency Selection: Change the Currency for the Electric Bills

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Wrong currency in Tapo app
2024-02-26 06:08:18 - last edited a week ago

  @Wayne-TP 

 

Hi, 

 

     Thank you for quick reply. Well, that's a problem, my play store is on UK region. Is there any workaround to this? The currency should be selectable, or at least account region based. 

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#3
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Re:Wrong currency in Tapo app
2024-02-27 07:13:55

Xedros wrote

  @Wayne-TP 

 

Hi, 

 

     Thank you for quick reply. Well, that's a problem, my play store is on UK region. Is there any workaround to this? The currency should be selectable, or at least account region based. 

  @Xedros  Unfortunately not. 

 

Why would you use a Play Store account from a country/region other than your own? Actually this can be fixed easily when you switch to the correct account. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:Wrong currency in Tapo app
2024-02-28 14:09:02

 

Wayne-TP wrote

 

Why would you use a Play Store account from a country/region other than your own? Actually this can be fixed easily when you switch to the correct account. 

 

I can't help but feel (and don't take this the wrong way) why arbitarily code the currency symbol in the Tapo app, to a completely unrelated value in your Play Store Account?

 

I don't believe that the 'currency' in the Tapo App relating to energy monitoring is anything more than a symbol, that is not in any way related to Play Store purchases. As such, there is no reason why it could not just be user defined?

 

Then again, maybe there is a good reason, I just cannot see it. 

 

 

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#5
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Re:Wrong currency in Tapo app
2024-05-04 18:53:27 - last edited 2024-05-04 18:56:35

+1 for allowing custom currency selection. There exist valid reasons for having a different/multiple currency payment accounts in the play store. I could go into depth, but frankly, this should be of no concern to TP-Link. As the OP has mentioned, this is an arbitrary pairing in lieu of a proper currency selector.

 

The TP Link app should not dictate the settings for the play store app, or any other app for that matter.

 

I suggest a quick forward to the product/dev teams, to bring attention to this. It's just a dropdown menu, grab the PR quick win..

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#6
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Re:Wrong currency in Tapo app
2024-05-06 06:27:35

  @Urfirie 

 

You may vote for this feature request post and share your thoughts there! Choosing different currency by the device location

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#7
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Re:Wrong currency in Tapo app
a week ago

  @Wayne-TP my currency is also US-Dollar ($) even though I live in Germany? I can't seem to change it either. How can I fix it? The country set in my Play Store is already Germany.

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#8
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Re:Wrong currency in Tapo app-Solution
a week ago - last edited a week ago

Currency selection for Tapo energy monitoring plug is now supported on the latest Tapo app.

 

More details on Currency Selection: Change the Currency for the Electric Bills

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#9
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