firmware tapo c500v1 doesnt update

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firmware tapo c500v1 doesnt update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

blade909

2024-02-20 16:12:43 - last edited 2024-02-21 12:59:13

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Registered: 2019-02-28

firmware tapo c500v1 doesnt update

2024-02-20 16:12:43 - last edited 2024-02-21 12:59:13

Model: Tapo C500

Hardware Version: V1

Firmware Version: V1_1.1.2 Build 231107

Hi everybody in this forum.

Sorry for my bad english.I i have a little problem,my tapo c500 v1 have firmware V1_1.1.2 build 231107,seeing tp link web i see update available V1_1.1.3 build 231213. but my camera doesnt make the auto update of this new firmware.

Tried to make manual update,doesnt work.

Wifi signal is strong and i have 1 megabye of fiber for internet.

Any solucion to this?

Ill be very happy with any help in here.

Thanks in advance

1 Accepted Solution

Solla-topee

2024-02-21 07:12:37 - last edited 2024-02-21 12:59:13

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Registered: 2020-05-19

Re:firmware tapo c500v1 doesnt update-Solution

2024-02-21 07:12:37 - last edited 2024-02-21 12:59:13

@blade909

Hi,
Since we roll out the new firmware gradually, you may see a new firmware is available for your camera model but can't update to the new firmware on the Tapo app. In this situation, please wait patiently, and once the new firmware has been pushed to your cameras, you can update it on the Tapo app.
How to update the firmware of the Tapo&Kasa devices on the Tapo App
Best Regards

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