Motion tracking doesnt work properly

tptp500

2024-05-29 12:03:45 - last edited 2024-06-06 07:10:58

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Registered: 2024-05-29

Motion tracking doesnt work properly

2024-05-29 12:03:45 - last edited 2024-06-06 07:10:58

Model: Tapo C500

Hardware Version:

Firmware Version: 1.1.3

Hallo,

so if the Tapo C500 is inclined downwards and you just walk under the camera out of its view then the camera stops follow you/track ur motion. I dont know how to fix it, actually i was happy with the camera but if the motion tracking doesnt work right, i have to return it. Can you help me with it ?

Edit: its just like if you walk slowly then the camera can sometimes follow but if its a lil bit faster and then under the camera, then it doesnt work

1 Accepted Solution

Solla-topee

2024-05-30 12:07:55 - last edited 2024-06-06 07:10:58

Posts: 13151

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Registered: 2020-05-19

Re:Motion tracking doesnt work properly-Solution

2024-05-30 12:07:55 - last edited 2024-06-06 07:10:58

@tptp500

Hi,
The tracking function of the camera is related to the factors such as the installation position, the object, the motion, etc. To enhance the effectiveness of the camera's tracking function, you can refer to the following instructions.
How to improve the motion tracking effect of my camera?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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