Tapo c500 no se empateja

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Tapo c500 no se empateja

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Josemanuel1962

2023-12-06 13:43:51 - last edited 2023-12-07 07:54:19

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Registered: 2023-12-06

Tapo c500 no se empateja

2023-12-06 13:43:51 - last edited 2023-12-07 07:54:19

Tags: #Installation

Model: Tapo C500

Hardware Version:

Firmware Version:

Compré una cámara tapo c500 y al intentar instalarla todo bien pero cuando intenta emparejarse siempre da error, sigo todas las instrucciones como resetear y siempre con el mismo error, he instalado otra una tapo c320ws y sin problema pero con la c500 me es imposible.

Alguna ayuda?

1 Reply

Solla-topee

2023-12-07 08:01:12

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Re:Tapo c500 no se empateja

2023-12-07 08:01:12

@Josemanuel1962

Hi,
You can refer to the link below to troubleshoot if you fail to set the camera up.
What should I do if I fail to configure Tapo Camera?

If you have the same error, please help confirm the following information.
1. What's the LED status on the camera when the error message appears?
2. Is the camera connected to the home router's Wi-Fi directly rather than an AP/RE's Wi-Fi?
3. Please ensure the router does not have special settings, such as MAC Filtering, Firewall, Access Control, etc. If it has, try to disable these settings.
4. You can enable a hotspot Wi-Fi on your phone, reset the camera, reconfigure it on a different phone, and check if it can connect to the hotspot Wi-Fi successfully.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Tapo c500 no se empateja

Tapo c500 no se empateja

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