@SteveP55 

This two cameras start recording to cloud now !!?? But the camera No. 3 stop recording to cloud now.

There were no changes made on cameras settings.

Where is the problem?

BR

  @SteveP55 

After one hour:

The Camera No1 stopped recording again Camera No2 still recording Camera No3 do not record

No changes were made in the cameras settings.

Strange

I really do not find where could be the problem.

I check it on Android phone and iPad. It's the same

  @Wayne-TP 

- Whether the motion detection is triggered successfully. 

I got detection alert in the APP (Android and iPad)

- Check if the detection notification arrives (both push and in-APP notifications). 

I got detection alert in the APP (Android and iPad)

- (If you are also using SD card for local recording) Check if the motion detection event is recorded in the SD card recording. 

I don't have SD card for local recording

- Check whether the camera is in privacy mode when there is a movement. Cloud videos won't be uploaded when the camera in privacy mode

Cameras are not in the private mode

I have 5 cameras and today all 5 cameras stopped recording.

There were 3 cameras still recording yesterday.

I checked 2 days old records in the APP and there were one camera stopped recording for aprox. 2 hours and then started recording again.

I didn't change settings on cameras.

I think that the problem is not on the cameras...

Regards

  @SteveP55 

Is there any other TAPO CARE support or just this forum?

I have Premium subscription but I can't find any support....

  @Wayne-TP 

Many thanks