Tapo P100 not sharing

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2021-09-29 20:53:10

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Registered: 2021-09-29

Tapo P100 not sharing

2021-09-29 20:53:10

Model: Tapo P100

Hardware Version:

Firmware Version:

When i try to share my P100 to another phone the id box is greyed out so i cannot type in the ID

1 Reply

2021-09-30 08:49:23

Posts: 14448

Helpful: 2535

Solutions: 2327

Stories: 8

Registered: 2020-05-19

Re:Tapo P100 not sharing

2021-09-30 08:49:23

Please confirm Tapo app and tapo device firmware are both upto date first.

(How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families ? )https://www.tp-link.com/support/faq/2613/

May I know do you use the admin account * the main account to share the tapo device?

To use camera in a different phone, you could also log in to same admin account on Tapo APP to manage the device.

Please check plug sticker and check what is hardware version and country version (EU.UK, US etc.) of Tapo P100? Thank you