Tapo C210 Firmware fix "Language version mismatch"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Tapo C210 Firmware fix "Language version mismatch"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi! I connected to a DVR Hikvision DS-7608NI-K1(B) several Tapo 200 and 310 cameras using the Onvif protocol. Today I bought a tapo 210 camera and it has problems connecting to Onvif protocol. The first time I connected it to the network I updated it the last firmware 1.1.6 buil 210507 Rel.76179n(4555). When I manually add the camera to the dvr, the message appears Offline (Language version mismatched). This message does not appear when I add the other cameras (200, 310). Is there a firmware that solves this problem? Thank you!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I received a firmware version that fixed the issue.
Note: This beta firmware is just for your test and check, please don't share.
- Copy Link
- Report Inappropriate Content
Thank you for your valuable feedback, here is the beta firmware :
Model: Tapo C210 V1
Beta Note : fix "Language version mismatch" error when add camera on Hikvision NVR
Beta Firmware:
https://static.tp-link.com/upload/beta/2021/202108/20210809/Tapo_C210_V1_1.1.8_HK.zip
Note:
- Please read Terms and Conditions for TP-Link Beta Firmware before try this beta firmware.
- Double check device hardware, this is beta is for V1.
Free to let us know if the beta works for you or any further feedback in regard to this, thank you!
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
For other concerns about Tapo C210 with NVR, please start a new thread here with case details, we will look into the issue further, thank you.
1. a photo of Error message
2. model of NVR
3. surveillance software version, or please attach a link of your current surveillance software
- Copy Link
- Report Inappropriate Content
@Masac Hello,
Tapo C210 also support ONVIF as other Tapo camera models,
May I know did you contact the DVR support and see if they have any advice with the error message Can you help share a photo of the error and let us know your network topology to help locate the problem, thank you.
Topology Example : Router model XX-<Ethernet>- DVR
Router <wireless>Tapo C210
- Copy Link
- Report Inappropriate Content
@Solla-topee This is where the problem is described.
Solved language mismatch NVR/DVR Hikvision solution chinese /china ip camera
- Copy Link
- Report Inappropriate Content
@Masac Hello,
The video shows the error is gone when adjusting DVR Time zone and Language settings, do you mean Tapo C210 does not work in that way? If so, as this issue is pretty unusual, to address the issue and try to fix it, we would like to have a specialist look into this further via email.
Besides, the ‘Language mismatch ' should be very related to Hikvision VDR, please confirm your Hikvison DVR is on the latest version, and also it is recommend to contact DVR manufacture and see if they could help with the error at the same time.
- Copy Link
- Report Inappropriate Content
@Masac This is the last firmware installed V4.30.085 build 210409. The strange thing is that this problem only appears in the C210 version. For the C200 and 310 versions, everything is ok.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I received a firmware version that fixed the issue.
Note: This beta firmware is just for your test and check, please don't share.
- Copy Link
- Report Inappropriate Content
Hey@Barry_White12 ,
May I know the model of your camera, and its firmware & hardware version.
What is the model of your DVR device and the Error message , if possible it is recommend to share some details with the issue you've experienced so we could look in to the issue further, thank you.
- Copy Link
- Report Inappropriate Content
@Solla-topee Hi, I also have this issue with an Annke DVR- can I please be sent the firmware so that this can be fixed?
Thanks,
G
- Copy Link
- Report Inappropriate Content
@Gmarsh Hello everyone,
Thank you for feedback, if you have some trouble using Tapo C210 with DVR, please help provide some the case details, we will look into the issue further, thank you.
1. a photo of Error message
2. model of DVR
3. surveillance software version, or please attach a link of your current surveillance software
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 6529
Replies: 17
Voters 1