Tapo C210 firmware not updating

Tapo C210 firmware not updating

Tapo C210 firmware not updating
Tapo C210 firmware not updating
2024-09-23 03:30:03 - last edited 2024-10-12 03:28:13
Model: Tapo C210  
Hardware Version:
Firmware Version: 1.3.11

I got 2 c210. One of them is updated to 1.4.2 while the other one still is in 1.3.11 and shows no update whenever i check for firmware update. Bought both of them together as well. Why is your system so laggy and glitchy? Is there a way to push the update manually?

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#1
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1 Accepted Solution
Re:Tapo C210 firmware not updating-Solution
2024-09-23 08:40:42 - last edited 2024-10-12 03:28:13

  @SBH92 

Hi,
Since the firmware v1.4.2 has not been fully released, some Tapo C210 can't detect it and still using the firmware v1.3.11.
Generally, we suggest waiting for the new firmware release officially if there is no problem with the current version. 
Would you please let me know the detailed problem you encounter if you need to update the new firmware soon? I'll consult with the relevant team and check if the new firmware helps.
Best Regards

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#2
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10 Reply
Re:Tapo C210 firmware not updating-Solution
2024-09-23 08:40:42 - last edited 2024-10-12 03:28:13

  @SBH92 

Hi,
Since the firmware v1.4.2 has not been fully released, some Tapo C210 can't detect it and still using the firmware v1.3.11.
Generally, we suggest waiting for the new firmware release officially if there is no problem with the current version. 
Would you please let me know the detailed problem you encounter if you need to update the new firmware soon? I'll consult with the relevant team and check if the new firmware helps.
Best Regards

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#2
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Re:Tapo C210 firmware not updating
2024-09-24 09:49:37
Thank you for the prompt response. There's no issue. It's just i really like the new feature of choosing the frame rate as per our convenience and the response time which has increased and made it better so was just hoping to get it on my other camera as well. It's good to have feature but nothing urgent as of now.
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#3
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Re:Tapo C210 firmware not updating
2024-09-25 10:59:17

  @SBH92 

Hi,
In this situation, it's recommended to wait for the new firmware to be released to your camera officially.
Best Regards

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#4
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Re:Tapo C210 firmware not updating
2024-09-26 12:59:13
May i ask when is that scheduled to roll out officially?
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#5
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Re:Tapo C210 firmware not updating
2024-09-27 08:38:08

  @SBH92 

Hi,
Sorry that we do not have this information. You can pay attention to the notice on the Tapo app > Me >Firmware Update page.
Best Regards

 

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#6
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Re:Tapo C210 firmware not updating
3 weeks ago

  @Solla-topee 

 

Hi

 

I've just purchased 4 C210s and I'm also stuck on version 1.3.11. I do have problems as I'm not able to use and control them in Home Assistant as I would like. 

It keeps yelling my I've used the wrong cloud password 😟

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#7
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Re:Tapo C210 firmware not updating
2 weeks ago

  @RarJacobsen 

Hi,
Since the Tapo camera has not officially collaborated with HomeAssistant, no changes or designs are made to the camera specifically to adapt to HomeAssistant. 
If you want to watch the camera's live feed through RTSP/ONVIF on HomeAssistant, please refer to the instructions below.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
Best Regards

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#8
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Re:Tapo C210 firmware not updating
2 weeks ago

  @Solla-topee possible to push the update for the other camera? it seems to be acting weird with the old firmware and the new firmware is long due now.

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#9
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Re:Tapo C210 firmware not updating
2 weeks ago - last edited 2 weeks ago

  @SBH92 

Hi,
Please send me(@Solla-topee) "Forum 704834+Tapo C210's MAC address" via a private message if you want to update the firmware to v1.4.2 soon.
Best Regards

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#10
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Re:Tapo C210 firmware not updating
Wednesday

  @Solla-topee Have shared the details via private message. Please let me know once the update has been pushed. Thank you

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#12
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