When I try to download a video stored in the SD card from the Tapo app, it won't download. In the downloads section, it just shows as failed. If I click the refresh button, it shows loading for a seco

I just started a subscription. However, I'm unable to add the camera to my plan. If I go to My Tapo > Select camera, there's just an empty list. I can see the camera in my home page and I'm perfectly