@Solla-topee Thank you!

@Solla-topee Hello Reinstalling didn't change anything. The download works on my partner's phone but she has an iPhone, whereas I have a Samsung. Maybe it's a problem with the android version? I sent...

@Solla-topee To answer your point 1 question, the problem is the former you mentioned: downloading video from the SD card to the Tapo app. Thanks I'll do the other things you suggested and will let...

When I try to download a video stored in the SD card from the Tapo app, it won't download. In the downloads section, it just shows as failed. If I click the refresh button, it shows loading for a...

@Solla-topee thank you. Yes the camera device was shared by my partner. Then my question is: would it be possible to add the camera to my devices via the regular process instead of via sharing? In...

I just started a subscription. However, I'm unable to add the camera to my plan. If I go to My Tapo > Select camera, there's just an empty list. I can see the camera in my home page and I'm perfectly...