@Odder Hi, 1. On the Tapo app > camera's Live View > Playback & Download > Playback > Cloud page, can you see thumbnails of the detection video clips? If so, what problem phenomenon when you try to...

@MarioInJapan Hi, It seems your problem is different from the one reported on this thread. Does the camera's position after turning off the privacy mode differ from the one when you turn on the...

@IsaacZoneMinder Hi, Do you have any problems viewing the camera's live feed via onvif? Did you update your ZoneMinder and ODM version before the problem occurred? There is no change on the camera,...

@vernonchris Hi, We have new firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 656792 + Tapo C520WS's MAC address" via a private message, and I'll send the new firmware to...

@astph Hi, It's recommended to contact your Google device's support to know the detailed steps. Best Regards

@JohnEsben Hi, I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards