Hi @Omada_11111 

Thanks for posting in our business forum.

Probably, you should yank the cables and get a single connection to check if it can stabilize.

Usually, it might be a problem with the IP or the loop.

The loop will cause the disconnection and which might lead to the cycling of the adoption and configuring.

If this does not go well, reset it, use a single connection to proceed with the adoption and see if it can stabilize.
if this stabilizes, then it works without any problems. Then you add cables back and monitor. If this happens after you plug all the cables back or a certain cable, you should check what's wrong.

Though the switch is capable of the STP which can stop the loop, this should be addressed anyway as it wastes a port.

Also, check your logs.

A Port Being Blocked Showing in Controller Log - "xyz's port Gi 1/0/X Was Blocked"

Hi @Omada_11111 

Thanks for posting in our business forum.

Omada_11111 wrote

  @Clive_A 

 

Thanks for the reply, you're doing a better job than the support team!

So I went ahead and disconnected as many cables as possible (without losing connection myself), it was still playing games with me. I also swapped the DAC cable from the 24port switch to the router, over to a CAT6 cable into a seperate port. Nope. Same results.

I disconnected the 8Port switch, and it still kept cycling through provisioning and configuring on the 24 port when it was the only device connected.

 

 

The switches are both functional, they're not dropping connections. I just cant add any new config to them (to turn off STP) or see their port status. 

Internet is working.... our only problem, Microsoft Teams is unusable, and some streaming services seem to be crawling from time to time.

 

I restored a backup from Sunday night (it stopped working on Monday) to no avail. 

 

 

Also the below error keeps showing up - but yet I cant find any logs of this config thats being applied.

 

 

Are you using the Software Controller? Version of it? Can you make sure it is on the latest version?

Can you take a screenshot of the log during it keeps provisioning and configuring?

If possible, I recommend you set up the STP and see if it can stay connected.

You may also try to reset the switches but don't reset the controller. Reset the switches, you can readopt them and apply the settings from the controller.

It's hard to tell without logs and running logs. For any sort of logs, we don't recommend you post them publicly. At least remove the MAC address if necessary.

Please mosaic your sensitive information. Here is a list of information considered sensitive:

1. Public IP address on your WAN if your WAN is.

2. Real MAC address of your device.

3. Your personal information including address, domain name, and credentials.

For troubleshooting purposes, when a WAN IP is needed, please leave some values visible for identification.

Hi @Omada_11111 

Thanks for posting in our business forum.

Omada_11111 wrote

  @Clive_A 

 

Big thanks again for all of your help.

I just factory reset both switches, only issue was once they were re-adopted, they came back up in the exact same state as before.... despite the constant provision/config notices, the switches restored all settings including port config, everything came back online. But the switches are still in this state.

 

I'm running a software controller, on Windows11. V5.14.26.1 which is the confirmed latest.

 

I've attached some log screenshots below when the provision/config continues to cycle.

 

Can you turn off the VLAN interface on both switches? I am not sure if they are enabled for a purpose. Do not enable the rest of them except for the default VLAN.

About the default VLAN interface on the switch, set it to DHCP first. I see that the IP you've set for it is different from the IP displayed in the Devices.

The rest of the configs look good to me. I'd suggest doing as told first. VLAN does not look like wrong.