@DaOfficialRolex Hi, Thank you very much for your feedback. May know the model number of the unmanaged Netgear switch? Is the current network layout like: Internet--Xfinity modem--main Deco...

@Kirk_A Hi, welcome to the community. Would there be any error message when you tried to manually add it on the Deco APP>"+" on the top right>Add a Deco unit? Wait for your reply. Best regards.

@Renive Hi, Thank you very much and the video has been forwarded to the engineers. The noise is indeed usual and the engineers suspected something might be choking the fan. Have you ever tried to...

@Panda5 Hi Thanks a lot for the further confirmation. After checking with the engineers earlier, there are still a few unresolved concerns that still need attention. As we discussed earlier, the port...

@KimGumby Hi, welcome to the community. May I know the model number of your range extender? The extender will follow the same security mode and use the same password as the host router after...

@RichBrito Hi, is there any error message when you couldn't apply the HomeShield service to the new Deco X55? Could you please refer to this link to help me submit the APP log: How to submit Deco APP...