@graylee Hi, welcome to the community. Is the AC750 RE200? During reset, did you hold the reset pinhole at the bottom till all the lights turned on and then off? After reset, are you able to detect...

@Susan14702 Hi, Thank you very much for your time and patience. May I know the model number of your range extender? To connect to another Wi-Fi, you could reset the range extender first by holding...

@Panda5 Hi, welcome to the community. I have checked the previous support ticket record. Actually, I don't think a new TP-Link router would help with the port forwarding issue for the...

@LordBoofington Hi, Thank you very much. I have forwarded the logs to the engineers for further assistance. Please check the email later for more suggestions. Best regards.

@cdysthe Hi, Thanks for the update. It won't cause any trouble for the future firmware upgrade and both versions will be properly updated. Thank you again and best regards.

@NiteRider84 Hi, Welcome to the community. Have you noticed any Deco turned red during the disconnection? Could you please refer to this link to check which one is quite like your current issue? Fix...