Tapo Smart Cameras
Welcome to the official forum module for Tapo Smart Cameras!
Tapo Cameras make it easier than ever to keep an eye on your home, no matter where you are
We welcome you to create a new post if you need help understanding what your camera is capable of, what camera would best fit your home, or how automations can make you more comfortable at home.
Tapo Smart Cameras
I just had a chat with your Customer Svc Rep, and he said that there is no way to change the size of the Thumbnails when using Playback from the SD Card in my Tapo C120 Camera. The thumbnails are mini
Feature RequestSD CardTapo CareThumbnails
By
CajunEdge
0Helpful
23Views
I can't access my cloud recordings and I can't confirm that the device is actually recording to the cloud. I tried to access this today, April 3, 2025 at 10 AM Pacific time I went through all of the t
Tapo Care
By
Sfsmarthomeguy
· Latest post a week ago
by Riley_S
0Helpful
34Views
Hi. Recently purchased a Tapo C720 to replace a eufy driveway camera/spotlight and works great expect at random intervals the spotlights start rapid flickering and have to shut the camera off to reset
Tapo CareFlickering Spotlights
By
chasbaker3
· Latest post 2025-03-09 14:46:51
by gr0vescreet
28Helpful
809Views
I signed up for 30 day free trial of Tapo Care. I can view all my cameras on the Tapo App on my mobile over my home network. The same network the cameras are on. How do i view the cameras remotely, ei
Live ViewTapo Care
0Helpful
160Views
I'm curious why I can't zoom in on playback or downloaded clips. Zoom is great on live view. Seems odd, as that's usually when you'd need to zoom in and look for finer details ie: licence plate, faces
MicroSD cardTapo CareLive View
1Helpful
1312Views
When viewing video there is a button for Video Summary. When I select it it goes to a new screen and Your day Summarized but the Get Started button is faded and can't be selected. Is there something I
Tapo Care
By
knotfinley
0Helpful
540Views
I have a C425 and enrolled in the free trial. I'm trying to record to both the SD card and the cloud, but it does not seem to ever record to the cloud. On the app, it clearly says that I'm in the free
Tapo Care
By
LianHC
0Helpful
326Views
AnnouncementsUpdate to Tapo Care Subscriptions and AI Detection
Hey Tapo Users! Over the past few months, firmware updates have been rolling out to cameras with changes to the features offered via a paid Tapo Care subscription. AI Detection Features are Now Availa
Tapo CareOfficial
By
Riley_S
Riley_S0Helpful
1516Views