@ssossai Hi, Thank you very much for the feedback. It is suggested to install the firmware here to see whether it helped: Optimize The Overall App Experience/Network stability on Deco X50/X55_V1 Wait...

@AdminWes Hi, Thank you very much for the feedback. I'd like to follow up on your case via email and consult the senior engineers for further advice. Please check whether you could receive my email...

@CapnStabby Hi, Does Deco X5300 work in wireless router mode or Access Point mode? If it is in wireless router mode, have you configured any parental control profiles or run any network scan under...

@Waldosan Hi, Thank you very much for your feedback. Could you please help me collect the following information: A screenshot of the HomeShield subscription page, such as: A pop up message prompting...

@TheDasher Hi, Thanks for the update, and sorry for the delay. Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log In the meantime, I would like to...

@TheDasher Hi, when 240mhz is grayed out in the app, would there be any other error message, for example: As for the MLO Network, whether enabled or not on the Deco APP, two Deco BE63s(without an...