@wacky1980 Hi, could you please leave me a message with the MAC address of the main Deco units on both networks? Have you reset the password of the TP-Link email ID recently? Wait for your reply and...

@Scott9999 Hi, Thanks for the update. Did you also receive my reply via email as well? Can I have a screenshot of the main menu on your Deco APP? or what you can see from the Deco APP? --Or is your...

@Scott9999 Hi, Thanks for the update. Please go to Deco APP>More>Managers and check whether you have signed into the manager account or owner account. We need to sign into the owner account to add an...

@jzchen Hi, Thanks for the details. It is possible to use a third-party Optical Network Terminal/PON ONU Stick with your Internet Service Provider (ISP). However, some ISPs may require specific modem...

@Scott9999 Thank you very much! and how about the main menu after accessing the Deco APP? Is it like the user mentioned here? https://community.tp-link.com/en/home/forum/topic/668798 Best regards.

@jzchen Hi, Thank you very much for the feedback. May I know who is your internet service provider? Is the XPON ONU Stick recommended by the ISP to replace their provided Home Fiber gateway? I think...