It's the router. When I first got it. I created an account then attempted to set up the router with the app. when I go to the step asking for the router's password, not wifi password, it gave an...

How come nobody's answering me I'm not even getting any support at all and it's been 2 weeks.

Just install this modem I tried to log in with my password not the wireless but the router password and it says incorrect password although I could log on to the website with it I can do anything but...