@langamer101 There "might" be another way to get this to work Go to https://www.tp-link.com/us/support/download/deco-m5/v1/#Firmware Make sure you grab the right firmware version that matches your...

@gauge_boson make sure you open a ticket on this. I never went back and tried older version of the firmware this will help them find the issues :)

@CarolNC So your phone can't see any of the deco networks or the IQPump cant find the deco network?

@langamer101 I have no idea if this will work since the firmware on your deco was provided by the former ISP but have you tried factory resetting the deco unit? To factory reset a TP-Link Deco M5...

@welsh12uk The router manual indicates that the device is equipped with a USB port; however, it does not provide instructions on how to connect other devices to the Deco system. For your reference,...

@Mikis @BigBode I am currently collaborating with support and senior engineers to address various issues with the Deco app. If you have not already opened a ticket, I recommend doing so. If support...