@magno_grail Here are a few suggestions you may consider trying, though their effectiveness is uncertain: 1. Open the Deco app and select "More." 2. Navigate to "Advanced." 3. Ensure that the...

@JerrySmall If you wish to maintain the other six Deco devices as satellite devices, you will need to purchase a newer Deco model and configure it as the primary unit. The remaining devices will...

@Whydoihaveto I'm sure at some point we will get the auto firmware update for our model I just dont know when they will add them

@Whydoihaveto My XE75 Pro currently lacks the functionality for automatic firmware updates. Additionally, checking for updates disrupts my internet connection, which has been quite frustrating. I...

@ncoleamy If you have downloaded the Deco app, you would have been required to create a username and password in order to access your Deco account. Additionally, it should have prompted you to...

Update 08-29-2024 I have updated the instructions below on how to send a more comprehensive log file to support: Since August 4, 2024, I have been in communication with support via email to address...