@Sunshine when removing the cables from WAN & LAN, the device stays powered on. It will not factory reset, no matter how long I hold down the reset button (I've tried up to 90 seconds with no...

@Sunshine Thanks for reaching out - as far as I know, it happened on its own. I left the house and everything was working fine, and then I noticed I was unable to connect to my smart devices, and...

While I was out, I noticed that I was unable to reach smart devices via my mobile device. When I got home to reboot my modem and router, I noticed my Archer AX6000 has the status light...